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Where for Care?

The Winter months can be challenging for the NHS, especially for urgent care services. Where for Care is UHNM's winter pressures campaign and introduces our UHNM Winter family with an emphasis on people taking responsibility for themselves and their loved ones to stay healthy and manage their own health.

Today's NHS offers a wide range of services for people with illnesses or injuries that are new or have suddenly become a lot worse (acute health problems). Depending on the nature and severity of the problem, there are often good alternatives to a visit to the emergency department (A&E) which helps keep our A&E for the real emergencies. 

For more information to help you and your family make the right choice for care please see the alternatives below:

Alterna​​tives to A&E


​This is the best choice to treat very minor illn​esses, ailments and injuries. A range of common illnesses and complaints can be treated with a well-stocked medicine cabinet and plenty of rest.

NHS 111

​This service has been introduced to make it easier for you to access local NHS healthcare services in England. NHS 111 is a fast and easy way to get the right help, whatever the time. NHS 111 is available 24 hours a day, 365 days a year. Calls are free.


​You can speak to any pharmacist for advice on how to treat lots of minor injuries and common complaints such as coughs, colds, bites, stings, aches and pains.


​For medical advice or for illnesses you can't shake off. You should be able to get an appointment with your surgery within 24 hours, Monday to Friday. If your doctors are closed call your doctor's surgery and you will be transferred to the GP out of Hours Service

Walk-in ​Centres

Walk-in centres can be used to treat minor injuries and ailments. The nearest walk-in centres are:

Haywood Walk-In Centre: Open 7am-10pm Monday to Friday & 9am-10pm weekends and bank holidays. Tel: 01782 673500.
Leek Moorlands Hospital: Open between 8am and 8pm daily. Tel: 0300 123 1894

Cannock Chase Hospital: 10.30am to 6.30pm Seven days a week  . Tel: 01543 572757,
Sir Robert Peel Community Hospital: Open from 8am until 10pm daily. Tel: 01827 263800
Samuel Johnson Community Hospital: Open from 8am until 9pm daily. Tel: 01543 412900​