Skip to the content

Practical Information

Critical Care Reception    01782 675 500

Pod 3     01782 675 503

Pod 4     01782 675 504

Pod 5     01782 675 505

Pod 6     01782675 506 

Please contact us any time.

However, we would appreciate you nominating one family member to phone for progress updates who can then pass on the information to others as it can be time consuming repeating the same information to different people.

Also, please be aware that we are limited to the amount of information we can give out over the telephone due to patient confidentiality guidelines.

Please speak to nursing staff about setting up a password to help with telephone updates.

Car Parking

Please speak to a member of staff regarding a concessionary parking permit for relatives of patients in Critical Care.

One free permit per patient only and concessionary permits also available.

The concessionary parking permit is valid for one week at a time. If you need subsequent permits, a new application form must be authorised by the staff and be brought at the APCOA office.

Each permit is for one vehicle only.

 

Car parking is on a first come first served terms, please use alternative transport.

 

Taxi Companies

 

Bus Routes

There are several bus routes that come either though the hospital site or close to the site.

www.traveline.info or 0871 200 22 33

If travelling via car please use the postcode ST4 6QG

Train

By train Stoke-on-Trent station is 1.5 miles away from the hospital site. Both taxis and buses are available outside the station.

www.nationalrail.co.uk or 0845 748 49 50

Moment To ... Restaurant

The 'Moment to . . .' Restaurant is located on Floor 1 overlooking the Main Entrance atrium. The spacious restaurant serves a variety of hot meals and sandwiches throughout the day. The restaurant is for use by staff, patients and visitors.

Opening Times: Monday - Friday 9am-9.30 pm, Saturday and Sunday 8am - 3pm and 5pm - 9.30pm

The Costa Coffee outlet is located in the Atrium off the Main Entrance of the Main Building. The shop serves a variety of hot drinks, sandwiches and a range of cakes.

Opening Times: Monday - Friday 7.30am - 6pm, Saturday and Sunday 8am - 5pm

Costa Coffee

The Costa Coffee outlet is located in the Atrium off the Main Entrance of the Main Building. The shop serves a variety of hot drinks, sandwiches and a range of cakes.

Opening Times: Monday - Friday 7.30am - 6pm, Saturday and Sunday 8am - 5pm

RVS

RVS is located at the entrance of the Maternity Building. WRVS supply hot and cold beverages and hot food, such as toasties and Panini's. There are also a range of gifts available, especially for the new babies arriving at the Maternity Centre. The Trust very much welcomes the support of the volunteers of WVRS.

Opening times: Monday - Friday 9.30am - 4.30pm

WHSmith

WHSmith is located in in the atrium off the Main Entrance. The outlet offers a wide range of newspapers, magazines, confectionary and much more.

Opening Times: Monday - Friday 7.30am - 8pm, Saturday 8.30am - 7.30pm, Sunday 9.30am - 6pm

The closest services that offer accomodation

The Clayhanger - https://clayhangerguesthouse.co.uk  
Borough Arms Hotel - http://www.borough-arms-hotel.co.uk/
Lymedale Suites- https://lymedalesuites.co.uk/ 

WiFi is available throughout UHNM for Patients and Visitors and is provided by WiFi Spark.

WiFi name - NHS Wi-Fi (free to use)

For a premium, patients and visitors will be able to access faster speeds for things such as streaming videos.

WiFi name - NHS WiFi Premium

Prices are as follows: 

1 day: £5

1 week: £10

1 month: £20

3 months: £40

6 months: £80

1 year: £160​

If you are having issues accessing the WiFi network please visit:​

www.wifispark.com/support​